Yesterday, Sunday Nov 9, I had lunch at Texas Roadhouse, 2540 West Isles Ave., Springfield, IL 62704. I ordered beef shiskobob over rice and had grilled peppers, mushroom and tomatoes.
The meat was so tough..I tried cutting it up into tiny pieces..sometimes I could chew it up this way, but most of it went uneaten. It was a bad experience. This was my second time eating there and first time was maybe one year ago, and don't recall it was tough then..I ordered it medium rare..so it was really pink -- and this was ok because I'm found that the meat is usually not as tough if it is not cooked well done.
This is my complaint..a very unhappy customer
1808 Reed Ave
Springfield, IL 62704
Product or Service Mentioned: Texas Roadhouse Steak.
Reason of review: tough steak.
Monetary Loss: $16.
Preferred solution: Full refund.
I liked: Waitress was nice.
I didn't like: Tough steak.