Not resolved
2.5
Details
Customer service
Discounts and Special Offers
Price Affordability
Staff
0 comments

This is an ongoing and repeating problem that I've discussed with the district and area manager.

My issue is with your pick up service or your takeout order service, I went away for 2 months came back and was put on hold for all eternity and hung up on... honestly this is the last straw I will go to any barbecue place in tracy rather than go to Texas Roadhouse where they do not appreciate my previous expenditures my current expenditures nor my time.

Initially my issues were with improper or unfilled orders and a very long wait time for customer service and delivery of food to your roadside pickup.

Reason of review: Poor customer service.

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