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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Quality of Food
Value for money

Today, I visited Texas Roadhouse on Airport Blvd. In Mobile, AL...

I was very disappointed with the service I got, but not the server. I ordered the prime rib for 17.99 well done... It came out bloody... I ask them to put on the grill a little...

They char- burn it.. And told me it was the last one to basically take it or leave it. How ever they lied... While sitting in there, I called an order two more too go.I ask the girl on the phone to make sure the had some, she did and said yes we have them.

After a few minutes and no serversone call my phone back to say they were out of them I ask for the GM... He look me in my face and repeat the lie... I told him that it was not true, paid 13.00 dollars for my other food, my salad, drink and app... I tip my server 5.00 and left...

This was tackie at the least... I was so disappointed because I went there for my prime rib...

So they have lost me as a customer...... This was s BAD experience...

Product or Service Mentioned: Texas Roadhouse Prime Rib Steak.

Reason of review: Poor customer service.

I didn't like: Food or experience, Unreal blaring loud hick music and line dancing, Bad attitude, Customer service.

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