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Today, I visited Texas Roadhouse on Airport Blvd. In Mobile, AL...

I was very disappointed with the service I got, but not the server. I ordered the prime rib for 17.99 well done... It came out bloody... I ask them to put on the grill a little...

They char- burn it.. And told me it was the last one to basically take it or leave it. How ever they lied... While sitting in there, I called an order two more too go.I ask the girl on the phone to make sure the had some, she did and said yes we have them.

After a few minutes and no serversone call my phone back to say they were out of them I ask for the GM... He look me in my face and repeat the lie... I told him that it was not true, paid 13.00 dollars for my other food, my salad, drink and app... I tip my server 5.00 and left...

This was tackie at the least... I was so disappointed because I went there for my prime rib...

So they have lost me as a customer...... This was s BAD experience...

Reviewer is in unhappy mood. This person stated that there is a room for improvement of food or experience and unreal blaring loud hick music and line dancing. Please immediately contact the author of this review to discuss poor customer service of texas roadhouse prime rib steak. Texas Roadhouse needs to read this review and look into the issue (if any) according to poster's claims.

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