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I placed an order to go, arrived a few minutes early and paid for my meal. I then waited over 25 minutes for our order with no one telling me it wasn't ready yet or if there was a delay.

The people at the front desk were talking and laughing with four people there and one working.

I should have been informed the reasons why our food wasn't ready yet but instead left me standing, waiting for food i thought was forthcoming. There didn't appear to be a manager on site.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Texas Roadhouse. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Texas Roadhouse.

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