The Texas Roadhouse in Blue Springs MO is continuously going downhill at a steady pace. We have been customers since it opened, every Saturday at least, up until recent.
Ever since the manager Jay was fired, the service and quality has been terrible!!!! We continued to go, but not as frequent and NEVER dine in any more. It has become like a joke, the workers like to play instead of doing their jobs. We have been to Texas Roadhouses all over the U.S and never seen or experienced the way this one has become.
If it weren't for Lacy, we would have stopped going here all together. Unfortunately we have been pushed to our limit.
We will no longer be customers at this establishment. We are not the only ones who feel this way.
This person wrote the review because of poor customer service at Texas Roadhouse. Reviewer claimed that he or she wants Texas Roadhouse to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.