Called to put our name in the list for 9-10 people seating at 4pm Texas Roadhouse by Ingram located in San Antonio tx. When speaking to the hostess I've the phone she said we will be seated side by side on a booth.
Some of our party arrived, hostess said all parties have to be there in order to be seated. So all guest arrived 5 mins later after speaking to the hostess in the front table. she had a service lady direct us to the table as we got to the table it was a table to seat 9 & wasn't 2 booths side by side as stated over the phone. we were all cramp on the booth.
We told the hostess that we cannot dine because we don't have room to feel comfortable and she cannot do anything because that's the only booth available as speaking she is very rude. My family and I will never dine at any Texas Roadhouse rest.
my family will indeed inform friends, what horrible experience we encounter. So glad that we walked out and didn't dine.