I brought my daughter and her boyfriend out for dinner to Texas Road House in Spfld MA on Monday,10-17-16. It was around 8pm and after we ordered I asked if we could decorate pumpkins (we use to do this all the time when my daughter was younger), host led us to the "decorating table", a few minutes later manager asked to borrow scissors and never returned them, I left table for a second and manager approached my daughter stating "this activity is for kids only,we don't have the budget for just anyone".
I told manager if they are that hard up for $ I'll pay for pumpkins.
My God it was a Monday night at 8:00!!!!!
Waitress was wonderful and I felt bad she was spoken to from the child manager about us decorating a .75 cent freaking pumpkin.
PLUS, I ended up getting food poisoning and spent 2 days in the hospital.
Product or Service Mentioned: Texas Roadhouse Customer Care.
Reason of review: Poor customer service.