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Attended Texas Roadhouse at Concord Mills location in NC,, it took us 45 min to an hour to be seated as we waited over 1 hour or so, we had party of 12, then was told in our 45 min wait can not accommodate us,, only seat 10, so 2 of our party left, we told attendant we had 10 party,, other large parties being seated before us as told they was here before us as we asked one of the men in that party, was told just been here 10-15 min, Really,,, asked the attendant oh no you next,,,finally called, seats us at a table for 6, but wanted us to squeeze 8 grown people there and put the other 2 party on the other side of wall, of course 4 of our party left,, now the food, order medium well get over cooked ribeye,, our waitress was awesome smile with good customer service,,, it was parents 62 years Anniversary,, #BadExperince

Product or Service Mentioned: Texas Roadhouse Customer Care.

Reason of review: Poor customer service.

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