Product: Texas Roadhouse Customer Care Clear all filters (0 of 49 reviews match)
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Arrived at the Lafayette Louisiana location at approximately 720pm. Prior to arrival we called into the call ahead seating to reserve for 7adults 4 kids. Arrived at the placebo find out that the table we wanted was unable to accommodate 11. But the “team” waited until...
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1.0
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Texas Roadhouse Customer Care
#1420378
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We have been to the Lousianna location about 6 times. Each time we have been sat way in the back same corner table. We have noticed the Manager going to each table & greeting each guest & always skips our table. Several times we have a Birthday person with us & have...
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Anonymous
Anonymous

Sounds like you have a massive chip on your shoulder.

2.1
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Texas Roadhouse Customer Care
#1395080
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Texas Roadhouse - Bad service

We had to wait for two hour to even get seated we had two people didn’t show up with in our party after waiting 2 hours she wouldnt even sit us had standing waiting her name Kristen she could have at least sit us but refused to I will never recommend nobody to Texas Roadhouse they have the worst service
1.0
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Cleanliness
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Diversity of Products or Services
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Texas Roadhouse Customer Care
#1344618
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Texas Roadhouse - Complain about service

Waited over 1hr after placing order. Royersford, Pa Store. Waitress had to back & asked about our order 2 times.
3.0
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
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Texas Roadhouse Customer Care
#1322113
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Your Mesquite location has a Female Manager That desperately needs to be Repremanded on how to speak to other employees not only does she demean and belittle the employees in the presence of customers and other employees she precedes to make faces roll her eyes and...
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4.2
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Texas Roadhouse Customer Care
#1297115
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On 6/28/18 at the Texas Roadhouse in Ashland, ky After months of negative publicity that the roadhouse had gotten for the Hep-A outbreak I threw my concerns aside and decided to try the restaurant again. I had ordered a simple meal of boneless mild barbecue wings and a...
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2.4
Product
Texas Roadhouse Customer Care
I liked
  • Steak was good made the way i like
I didn't like
  • Lousy customer servoce
  • Manager or
#1291118
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Texas Roadhouse - Favorite watress

Great service! Beth is our favorite watress by far! I would definitely reccomend coming here again!
Product
Texas Roadhouse Customer Care
#1288661
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Besides our steaks being overcooked last Wed at the Lake Charles Location (9 of us, all steaks well done when some were ordered at med rare and some at med well) I left my credit card there on the table ; My mistake!. I tried calling the number listed on their website...
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Texas Roadhouse Customer Care
#1261490
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The date was Tuesday, May 15th at 6:30.Service was good and timely. It was extremely cold and the management had no problem turning up the air to warm up the venue a little. The only complaint I have is cooking the pork chops. It doesn't take long to cook boneless pork...
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3.5
Product
Texas Roadhouse Customer Care
I liked
  • Waitress was great
  • Food
  • Customer service
I didn't like
  • Dry porkchops
#1257313
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For dinner and we placed an order which is not what we ordered when I told the lady that it wasn't what we ordered she says that is what we always serve and I told her we go to Roadhouse locations basically all over the country twice a month because it is our favorite...
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Anonymous
Anonymous

Contact Corporate.

1.9
Product
Texas Roadhouse Customer Care
#1253947
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