Went last night at 6:46 pm They 4 of us put in our order and they served my chili and salad and before we had 2 bites of salad our meal was being served. There was no room in the table and the server Michael said what do you want me to do?
He took my uneaten chili and salad and placed my entree in front of me. I gave it back and asked to speak to a manager. A man came up to the table a asked what we wanted. I do not know who he was as he made no introduction.
We told him and all he had to say is "can I get anyone anything" no apology nothing at all.
He did take my meal off the check as I never ate it. Nice job Texas Roadhouse
Product or Service Mentioned: Texas Roadhouse Customer Care.
Reason of review: Poor customer service.