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Went last night at 6:46 pm They 4 of us put in our order and they served my chili and salad and before we had 2 bites of salad our meal was being served. There was no room in the table and the server Michael said what do you want me to do?

He took my uneaten chili and salad and placed my entree in front of me. I gave it back and asked to speak to a manager. A man came up to the table a asked what we wanted. I do not know who he was as he made no introduction.

We told him and all he had to say is "can I get anyone anything" no apology nothing at all.

He did take my meal off the check as I never ate it. Nice job Texas Roadhouse

Review about: Texas Roadhouse Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1365919

I don't believe you that there was no room for anything else at the table. You were just annoyed the food came out quicker than you wanted.

Why couldn't you eat your d@mn appetizer and entree at the same time? Sounds like you ruined everyone's meal around you with your ridiculous behavior.

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