Waited 1 1/2 for my food to come out and the food was disgusting and cold. James the waiter was rude and bad customer service skills and he did not deserve a tip.
My friend changed his mind about his meal and they gave him grief about changing his meal and stated that he would have to pay for both meals which is ridiculous. Also we had hassle about using my boyfriend's employee discount because he works for Bubba's 33 which is a chain through texas roadhouse. Then the manager came out and she was rude as ever and rolling her neck.
Service and food was horrible. Will never go back there again his is the Texas roadhouse on 1405 Shadeland Indianapolis,Indiana
This person wrote the review because of poor customer service at Texas Roadhouse. Reviewer claimed that he or she lost $28 and wants Texas Roadhouse to issue a full refund.
The most disappointing in user's experience was bad service, tough steak and bad attitude. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.