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On july 4 me and my family went to texas roadhouse in ocoee fl. It was spur of moment so we didn't call ahead, and when we get there we have about 20mins plus waiting time, and it was *** as even the waiting area was HOTTT... Yes that should a been my first sign, i was...
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MilitaryMarshFrog
MilitaryMarshFrog

True... maybe they should a just closed the store... but yeah u are right, we shouldn't had started but we did and it was a waste $124

Anonymous
Anonymous

No AC in the restaurant? Why would you stay? Imagine how hot the cooks were in the back. No wonder your food was awful.

1.7
#1297678
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Texas Roadhouse - Awful service
I’ve been coming to TR for years usually 1 or 2 times a month with a group of friends. I’ve always had great service until tonight. Our waiter (konner) came to our table maybe 3 times the entire visit. It took forever just to get our order in, I had to ask other...
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3.0
#1320836
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I ordered a ribeye medium And it came out wrong they put it back on the grill and it was Still two red and bloody They made me a new steak for medium and it came out wrong
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JellyDoll
JellyDoll

Go home and make your own steak. {{Redacted}}

1.6
#1332706
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Texas Roadhouse - Bad service

We had to wait for two hour to even get seated we had two people didn’t show up with in our party after waiting 2 hours she wouldnt even sit us had standing waiting her name Kristen she could have at least sit us but refused to I will never recommend nobody to Texas Roadhouse they have the worst service
1.0
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#1344618
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Texas Roadhouse - Ordered strip and got a ribeye

The ordered a ny strip and got a ribeye instead, when I told waiter he wanted to replace it, but by the time the strip would have been done, I’d be dining by myself. Everyone else would have been done eating. No manager ever came by to apologize, nothing. The ribeye sucked, because it wasn’t what I ordered. First time last time.
1.5
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#1342123
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We went to eat yesterday afternoon, we were seated, finally after 20 minutes of sitting there, we finally got waited on, when our steaks arrived, they were tough and grizzly, Ryan the manager came out and offered a free appitizer, really? I wouldn't think much about it...
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#1356229
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Rachael was my, waitress the manager came by introduced herself I believe her name was Amber and she's awesome also I've never eaten at a better place the only thing I would change is the hooting and hollering if they could keep that a little bit down otherwise awesome...
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FixedJay481
FixedJay481

This was the crossroads location at I-35 and I-240 Oklahoma City wonderful place to eat Rachel the waitress and Amber the manager great people when you're after good food good...

5.0
#1327866
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On 6/28/18 at the Texas Roadhouse in Ashland, ky After months of negative publicity that the roadhouse had gotten for the Hep-A outbreak I threw my concerns aside and decided to try the restaurant again. I had ordered a simple meal of boneless mild barbecue wings and a...
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2.4
I liked
  • Steak was good made the way i like
I didn't like
  • Lousy customer servoce
  • Manager or
#1291118
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Texas Roadhouse - Dryest ribs ever, poor attitude
Last night we dined at the McKinney Texas Roadhouse which was packed for Father's Day. (1 hour 22 min. wait but luckily I called ahead - same wait last weekend so we bailed ) I ordered a half rack of ribs and they were so dry I could only pick at the underside. My...
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#1282556
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Contact Texas Roadhouse

Mailing Address:
Texas Roadhouse
6040 Dutchman's Lane
Louisville, Kentucky 40205
United States
Phone:
(800) 839-7623
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Texas Roadhouse - My experience here yesterday was not good

I asked for prime rib med rare and came to the table med rare on one side and well done on the other when I cut it it hard as a rock not good had to be taken back also my husband had road kill med rare and was well done wtf this is our place we drive 15 miles to go to what happened I don't know if we will be coming back again it wasnt the waitress fault it's the cook happy day!
#1318584
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