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Texas Roadhouse - Unauthorized credit card charge
Dined at the Bradenton, Fl location 10/21/18. My meal charge was $16.88 and I left a $5.00 tip on the table for the server which he promptly took. I never add the tip on the receipt. When checking my charge card account, the charge for my meal was $21.88. I called and...
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2.5
I didn't like
  • Overcharged my credit card
#1393765
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We have been to the Lousianna location about 6 times. Each time we have been sat way in the back same corner table. We have noticed the Manager going to each table & greeting each guest & always skips our table. Several times we have a Birthday person with us & have...
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Anonymous
Anonymous

Sounds like you have a massive chip on your shoulder.

2.1
#1395080
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First steak was almost all fat.. Took 20 min to locate waiter to send it back. By this time everyone else was done eating...manager agreed it was a bad cut...she suggested a different cut and that took another 15 min.. When i got it, it was bloody and raw ( i ordered...
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1.9
#1390068
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My husband and I love going to Texas Roadhouse. It is the ONLY place I get a steak that is fully cooked like I want it. I have never had a problem there due to that. I mention it every time we go and eat because it is the best place for steak. Unfortunately, we went...
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4.5
Ontario, Ohio
#1357199
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Texas Roadhouse - Can get seated timely ever

Can not get seated ever with out 15-20 minuet wait for 1 person Not enough servers 2-3 times a week I just walk I have an hour for lunch Need more steak house Milton Fl Customer since you open Going down hill last 2 years
2.5
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#1393504
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Went to the on in Lakeland FL. Called at at 6 to be there at 7 for a party of 10. Didn’t get seated into 8:15 and they split our part up. Never tried to accommodate what so ever. Spoke with the Manager and all she could say was sorry there’s nothing I can do!! I was...
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Anonymous
Anonymous

You tried to give a one hour notice for a party of 10?!!! What's wrong with you?!

1.8
#1369373
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LovED their Sw Potato, fully loaded! Hubby likes reg baked, But this night no can do, either. Some appliance down. Soooo bummed! Order mac & cheese for both of us. Get home and discover only one. He even read back the order before hanging up. I call T.R. to let them...
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#1368590
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On july 4 me and my family went to texas roadhouse in ocoee fl. It was spur of moment so we didn't call ahead, and when we get there we have about 20mins plus waiting time, and it was *** as even the waiting area was HOTTT... Yes that should a been my first sign, i was...
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MilitaryMarshFrog
MilitaryMarshFrog

True... maybe they should a just closed the store... but yeah u are right, we shouldn't had started but we did and it was a waste $124

Anonymous
Anonymous

No AC in the restaurant? Why would you stay? Imagine how hot the cooks were in the back. No wonder your food was awful.

1.7
#1297678
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Texas Roadhouse - Done!!

I will never order again! This was the 4th time my order was incomplete! They never bring their lazy butts out for curbside pick up you have to go in!! The manager Nate did not even take my phone call when I called to complain. Some manager!! They need to close the Fruitland location. My friends family and co workers wii never order again!
3.0
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#1375672
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made reservations in advance (call ahead seating) what a joke !!! showed up at the restaurant at 6:25. our res. were for 6:30. called ahead to reserve. got there they said it would be about 20 min. before we would have a table. 20 minutes came and went, still not...
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#1381925
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