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On july 4 me and my family went to texas roadhouse in ocoee fl. It was spur of moment so we didn't call ahead, and when we get there we have about 20mins plus waiting time, and it was *** as even the waiting area was HOTTT... Yes that should a been my first sign, i was...
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MilitaryMarshFrog
MilitaryMarshFrog

True... maybe they should a just closed the store... but yeah u are right, we shouldn't had started but we did and it was a waste $124

Anonymous
Anonymous

No AC in the restaurant? Why would you stay? Imagine how hot the cooks were in the back. No wonder your food was awful.

1.7
#1297678
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Texas Roadhouse - Dryest ribs ever, poor attitude
Last night we dined at the McKinney Texas Roadhouse which was packed for Father's Day. (1 hour 22 min. wait but luckily I called ahead - same wait last weekend so we bailed ) I ordered a half rack of ribs and they were so dry I could only pick at the underside. My...
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#1282556
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On 6/28/18 at the Texas Roadhouse in Ashland, ky After months of negative publicity that the roadhouse had gotten for the Hep-A outbreak I threw my concerns aside and decided to try the restaurant again. I had ordered a simple meal of boneless mild barbecue wings and a...
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2.4
I liked
  • Steak was good made the way i like
I didn't like
  • Manager or
  • Lousy customer servoce
#1291118
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My wife and I visited the Texas Roadhouse at Eastchase in Montgomery Alabama on 22 Jun 2018 for a late lunch. After being seated I noticed a lady across from us was smoking an e-cig. I brought this to the attention of the waitress and asked her if this was a...
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Anonymous
Anonymous

You should have moved tables, as suggested.

3.3
I liked
  • Food and service
I didn't like
  • Eating when someone was smoking an e-cig
#1286794
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7\1\18 Pleasant Hills, Pa. Location. We arrived ans was told there would be a 5 to 10 minute wait. About twenty minutes later we were taken to a booth and given bread and butter. Ten minutes later a waitress took our drink order. After waiting 15 minutes and our...
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3.6
#1293332
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Texas Roadhouse - It was bad

It happens on July 10,2018 the food was cold and the wait was long
1.9
Details
Cleanliness
Customer service
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Discounts and Special Offers
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#1302187
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Texas Roadhouse - A welcome addition!

Our first visit involved a long wait, and missing or incorrect orders. But we had a lot of fun. And at the end of the day, who cares? Its food. Quite frankly, you should be happy to live in a country where there is disposable income, and going out to eat is an option. Its a new refreshing chain, and without any family owned steak joints around, it is a welcome addition!
5.0
Details
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
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Value for money
Website
#1296344
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Went to their Manchester location for a Fathers Day lunch with my Dad, indicated to the person that took my order that I had a dairy allergy and requested that be noted on the slip that was going to the kitchen. Order a salad with grilled chicken. After eating my salad...
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1.5
I didn't like
  • Ignored my dairy allergy
#1283392
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We don’t like to eat at the bar so when we asked them that, they always get attitude, then our rolls was not done, my husband’s steak looked like they cut it off the end and his baked potato was all wrinkly, then the waitress took our order and then never came back to...
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1.0
#1286544
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Contact Texas Roadhouse

Mailing Address:
Texas Roadhouse
6040 Dutchman's Lane
Louisville, Kentucky 40205
United States
Phone:
(800) 839-7623
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Tried to make a reservation several times due to elderly parents and 2 hour drive time to meet family and was told several times they don't do reservations and they had immediate seating and to call back 1/2 before arrival time and it would make for no waiting with...
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Anonymous
Anonymous

Why did you keep calling for reservations, after being informed they don't take reservations? They do call ahead seating, which shortens the wait time. Wait times are a guesst...

2.1
#1254409
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