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Did “call ahead” seating. First call on hold 7 minutes! Second call on hold 8 minutes. THIRD call, ask for manager! Todd answered. Explained I was on a cane; had 8 people & 3 small boys who were very hungry. He said come now. Will seat you immediately! We were here...
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Anonymous
Anonymous

Try steering clear of the place at the busiest time of the week with such a large group of people. Or reserve a private room there or somewhere else. Otherwise, here are your ...

3.1
#1397856
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We have been to the Lousianna location about 6 times. Each time we have been sat way in the back same corner table. We have noticed the Manager going to each table & greeting each guest & always skips our table. Several times we have a Birthday person with us & have...
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Anonymous
Anonymous

Sounds like you have a massive chip on your shoulder.

2.1
#1395080
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Texas Roadhouse - Unauthorized credit card charge
Dined at the Bradenton, Fl location 10/21/18. My meal charge was $16.88 and I left a $5.00 tip on the table for the server which he promptly took. I never add the tip on the receipt. When checking my charge card account, the charge for my meal was $21.88. I called and...
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2.5
I didn't like
  • Overcharged my credit card
#1393765
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Texas Roadhouse - Can get seated timely ever

Can not get seated ever with out 15-20 minuet wait for 1 person Not enough servers 2-3 times a week I just walk I have an hour for lunch Need more steak house Milton Fl Customer since you open Going down hill last 2 years
2.5
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#1393504
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First steak was almost all fat.. Took 20 min to locate waiter to send it back. By this time everyone else was done eating...manager agreed it was a bad cut...she suggested a different cut and that took another 15 min.. When i got it, it was bloody and raw ( i ordered...
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1.9
#1390068
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made reservations in advance (call ahead seating) what a joke !!! showed up at the restaurant at 6:25. our res. were for 6:30. called ahead to reserve. got there they said it would be about 20 min. before we would have a table. 20 minutes came and went, still not...
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#1381925
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Ordered two meals to go: Grilled Chicken Salad and 1/2 oven baked chicken with fresh vegetables. They told me the food would be ready to go in 15-20 minutes...35 minutes later I received the food. The person who delivered the food to my car didn't really seem to care....
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#1378566
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Texas Roadhouse - Done!!

I will never order again! This was the 4th time my order was incomplete! They never bring their lazy butts out for curbside pick up you have to go in!! The manager Nate did not even take my phone call when I called to complain. Some manager!! They need to close the Fruitland location. My friends family and co workers wii never order again!
3.0
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#1375672
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Texas Roadhouse - A good host Caitllyn Woods

Job well done Ms.Caitlyn Woods
#1375024
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Texas Roadhouse - Job well done

I would like to thanks Caitlyn Woods for being a great host to me and my family my name is Troy Hill congrats Miss Woods
#1375020
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