Sat and waited approximately 15 minutes before we were approached for our beverage order. Waited approximately another 15 minutes before it was delivered.
Then placed our order. Our appetizer came out and within 30 seconds our food came out. Also ordered a Togo and asked that it be placed at same time as our food order. When it came time to pay the bill our Togo had NOT YET BEEN PLACED..so we had to wait another 15 mins ...
then to top it off .. your employees need some serious training in customer satisfaction policies.
Product or Service Mentioned: Texas Roadhouse Customer Care.
Reason of review: Poor customer service.