While we were in Austin, TX on March 5th, 2016 we went to location on Stassney st for the worst cook and manager I have run across. Bad enough that most cooks don't understand what medium is supposed to hav very pale pink center but the manager was condescending as well, my steak ordered Medium came out rare, and when I asked for them to cook it to medium it came back the same as I returned it RARE dripping blood.
waitress was very embarrassed by situation, which she is absolved of.
Problem is companies and cooks who no longer know how to cook.
Product or Service Mentioned: Texas Roadhouse Manager.
Reason of review: undercooked steak.
Preferred solution: send cooks to actual cooking class for meats and redefine .
I liked: Jo was wonderful.
I didn't like: Way manager spoke to us when meat was under cooked.