I went there to have a decent meal and was told a 55 minute wait! Well when I inquired in a hour later she said I’d have to wait an additional 10-15 minutes and I said NO I don’t and I looked at her iPad and she had skipped us and called everyone earlier and later than us!
The whole meal was ruined by poor customer service and no manager available to vent this problem but lots of teenage girls at the counter just waiting to guide you to the tables! Really? I almost thought I was in Hooters!!
Horrible service the food was decent but service doesn’t make up for good food!! I go for the whole experience!!
Review about: Texas Roadhouse Customer Care.
Reason of review: Order processing issue.
I liked: Steak was good made the way i like.
I didn't like: Waiting to be seated and passed over several times.