Texas Roadhouse Contact Information

Toll-Free Number:

  • (800) 839-7623

Media Inquiries:

  • (502) 426-9984
  • (800) 839-7623

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Headquarters Address:

Texas Roadhouse
6040 Dutchman's Lane
Louisville, Kentucky 40205
United States



Social Networks:

Summary of Texas Roadhouse Customer Service Calls


Customers Contact Texas Roadhouse to Ask about:


  • “Complain about service”
  • “Bad service and food”


  • “My credit card was used there and i was not there”
  • “Server kept my credit card”
  • “Gift card no goood”

Payments and Charges:

  • “My bill”
  • “Coupon will not work”

Request for Information:

  • “To complain about a to go order”


  • “No check or check stub”

Website/ Application:

  • “Website lies”

Product/ Service:

  • “Bad food only”

Activation/ Cancellation:

  • “Activate a card”


  • “To complaint on employee”
  • “Realstate development”
  • “Customer complaint”

Texas Roadhouse Rating Stats

2.5 out of 5 stars
based on 204 reviews
See all 366 reviews reviews

Rating stats

  1. 50 reviews
  2. 52 reviews
  3. 55 reviews
  4. 27 reviews
  5. 20 reviews

Rating trend

About Texas Roadhouse

Top 5 Texas Roadhouse Services

Manager, Customer Care, Waiter, Sanitary Conditions, Hostess

Top 5 Texas Roadhouse Products

Steak, Salad, Ribs, Gift Card, Rib Eye Steak

Top 5 Likes about Texas Roadhouse

Food, Waitress was nice, Waitress, Salad, Steak was good made the way i like

Top 5 Dislikes about Texas Roadhouse

Tough steak, Manager or, Customer service, Bad service, Unreal blaring loud hick music and line dancing


Texas Roadhouse is a publicly traded chain restaurant that specializes in steaks and promotes a western theme. The company is an award-winning, full-service restaurant chain featuring hearty, hand-cut steaks, fall-off-the-bone ribs and hot, fresh-baked bread and more. The company was founded in 1993 in Indiana by Kent Taylor. The chain operates about 340 locations in 46 states. Their main suppliers are Tyson Foods and Smithfield Foods. Texas Roadhouse serves American Cuisine, including steak, ribs, chicken, and seafood. For the customers’ convenience in the waiting room (as well as at all tables) the restaurant provides free in-shell peanuts. Most restaurants offer entertainment in the form of line dancing. Texas Roadhouse Restaurant is offering a certificate for a free Cactus Blossom with the next purchase of two entrée.

Texas Roadhouse reviews and complaints

Texas Roadhouse is ranked 75 out of 1433 in Cafes, Restaurants and Bars category

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Texas Roadhouse Stats

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