Texas Roadhouse Contact Information

Media Inquiries:

  • (502) 426-9984
  • (800) 839-7623

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Headquarters Address:

Texas Roadhouse
6040 Dutchman's Lane
Louisville, Kentucky 40205
United States

Fax:

502.515.7260

Social Networks:

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Summary of Texas Roadhouse Customer Service Calls

57 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
01:46 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Texas Roadhouse to Ask about:

Staff:

  • “Bad service and food”
  • “Complain about service”

Cards:

  • “My credit card was used there and i was not there”
  • “Server kept my credit card”
  • “Gift card no goood”

Payments and Charges:

  • “My bill”
  • “Coupon will not work”

Employment:

  • “No check or check stub”

Website/ Application:

  • “Website lies”

Product/ Service:

  • “Bad food only”

Activation/ Cancellation:

  • “Activate a card”

Other:

  • “Dietary allergy poorly handled”
  • “Manager harassing fiance on our date”
  • “Employee”

Texas Roadhouse Rating Stats

2.5 out of 5 stars
based on 194 reviews
See all 349 reviews reviews

Rating stats

  1. 49 reviews
  2. 49 reviews
  3. 51 reviews
  4. 26 reviews
  5. 19 reviews

About Texas Roadhouse

Top 5 Texas Roadhouse Services

Manager, Customer Care, Waiter, Sanitary Conditions, Hostess

Top 5 Texas Roadhouse Products

Steak, Ribs, Salad, Gift Card, Rib Eye Steak

Top 5 Likes about Texas Roadhouse

Food, Waitress was nice, Salad, Waitress, Steak was good made the way i like

Top 5 Dislikes about Texas Roadhouse

Tough steak, Manager or, Customer service, Bad service, Unreal blaring loud hick music and line dancing

Summary

Texas Roadhouse is a publicly traded chain restaurant that specializes in steaks and promotes a western theme. The company is an award-winning, full-service restaurant chain featuring hearty, hand-cut steaks, fall-off-the-bone ribs and hot, fresh-baked bread and more. The company was founded in 1993 in Indiana by Kent Taylor. The chain operates about 340 locations in 46 states. Their main suppliers are Tyson Foods and Smithfield Foods. Texas Roadhouse serves American Cuisine, including steak, ribs, chicken, and seafood. For the customers’ convenience in the waiting room (as well as at all tables) the restaurant provides free in-shell peanuts. Most restaurants offer entertainment in the form of line dancing. Texas Roadhouse Restaurant is offering a certificate for a free Cactus Blossom with the next purchase of two entrée.

Texas Roadhouse reviews and complaints

Texas Roadhouse is ranked 71 out of 1371 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

VISA

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Texas Roadhouse Stats

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