Contact Texas Roadhouse Customer Service
Texas Roadhouse Phone Numbers and Emails
Toll-Free Number:
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(800) 839-7623
Customer Service:
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(855) 698-7446
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(949) 224-1810
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(513) 894-7427
Texas Roadhouse Emails:
How to Contact Texas Roadhouse?
Most Popular Number:
| Total calls: 4 195 | Issues resolved: 167 | Last call: May 21, 2025 |
Texas Roadhouse Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Texas Roadhouse Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Texas Roadhouse is 8008397623. 78% of consumers used this number to address their issues and concerns. Meanwhile, 89% of users reported contacting a real person successfully by dialing the phone number 8556987446.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Texas Roadhouse may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Texas Roadhouse Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Texas Roadhouse is 8008397623. 78% of consumers used this number to address their issues and concerns. Meanwhile, 89% of users reported contacting a real person successfully by dialing the phone number 8556987446.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Texas Roadhouse may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Texas Roadhouse mainly because of product/ service, staff and employment.
16% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Texas Roadhouse is users@texasroadhouse.com. 46% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Texas Roadhouse Website:
Texas Roadhouse Help Center:
Corporate Office Address:
Fax:
Texas Roadhouse Customer Service Reviews
I was Very pleased, they were helpful, they responded to me very quickly and they were very, very polite.
Want coupons for the wait and left with no food. Get it fix in vincennes,in that is the worsted one I have ever been to
Was questioning Veterans Day offer of meal or voucher between 11 and 2. There are no restaurants in this area open during those times.
Told that they would have someone at the restaurants to hand out vouchers.
That was not mentioned on the veteran websites.
They did have someone at the restaurant with vouchers. Very friendly people and looking forward to a good meal to come.
How Good is Texas Roadhouse's Customer Service?
Summary of Texas Roadhouse Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Texas Roadhouse?
Product/ Service Question:
- “Complaint”
- “Life insurance set up”
- “Working me more than everybody else”
Staff Question:
- “Poor service bad food”
- “Rude worker”
- “Discrimination against my medical service dog”
Employment Question:
- “Need by W-2”
- “W2”
- “My W2 form”
Cards Question:
- “Gift card”
- “Card”
- “E-gift card”
Request for Information Question:
- “Question about coupons”
- “Employee help”
- “Tax information”
Payments and Charges Question:
- “Transaction disputes”
- “Report fraud in your company name”
- “Over charged”
Shipping and Delivery Question:
- “Pay check not received”
- “I haven't received my check”
- “Did not receive e gift card and paid 200.00”
Account Question:
- “Forgot codes”
- “Password change”
- “Password reset”
Refund Question:
- “Refund was not put back in my account yet”
- “Refund”
- “They did not sent me my refund back”
Return/ Replace Question:
- “I'm trying to change my email change my number change address”
- “Tax returns”
- “Tryna change my payroll”
Website/ Application Question:
- “Store not answering phone but sites day open”
- “Help fixing invalid number format for an online application”
- “Possible site for a new Road House”
Activation/ Cancellation Question:
- “Renew address”
- “Cancel order”
- “Need to cancel an egift card”
Other Question:
- “My check”
- “Order "messed-up "”
- “To see if my free dinners went through”
Compare Texas Roadhouse Customer Service To
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