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Summary of Texas Roadhouse Customer Service Calls

22 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
01:42 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Texas Roadhouse to Ask about:

Cards:

  • “Server kept my credit card”
  • “Gift card no goood”
  • “Activate a card”

Staff:

  • “Bad service and food”

Product/ Service quality:

  • “Bad food only”

Other:

  • “PeopleMatter”

About Texas Roadhouse

Top 5 Texas Roadhouse Services

Manager, Customer Care, Waiter, Sanitary Conditions, Hostess

Top 5 Texas Roadhouse Products

Steak, Salad, Ribs, Gift Card, Rib Eye Steak

Top 5 Likes about Texas Roadhouse

Food, Waitress was nice, Salad, Waitress, Steak was cooked to exactly the way we all like them

Top 5 Dislikes about Texas Roadhouse

Tough steak, Customer service, Bad service, Unreal blaring loud hick music and line dancing, Treated rudely by manager

Summary

Texas Roadhouse is a publicly traded chain restaurant that specializes in steaks and promotes a western theme. The company is an award-winning, full-service restaurant chain featuring hearty, hand-cut steaks, fall-off-the-bone ribs and hot, fresh-baked bread and more. The company was founded in 1993 in Indiana by Kent Taylor. The chain operates about 340 locations in 46 states. Their main suppliers are Tyson Foods and Smithfield Foods. Texas Roadhouse serves American Cuisine, including steak, ribs, chicken, and seafood. For the customers’ convenience in the waiting room (as well as at all tables) the restaurant provides free in-shell peanuts. Most restaurants offer entertainment in the form of line dancing. Texas Roadhouse Restaurant is offering a certificate for a free Cactus Blossom with the next purchase of two entrée.

Texas Roadhouse reviews and complaints

Texas Roadhouse is ranked 81 out of 1256 in Cafes, Restaurants and Bars category

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