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2.6 Based on 75 reviews
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  • Customers like
    • Waitress was nice 2
    • Food 2
    • Waitress 1
  • Customers don't like
    • Bad service 8
    • Bad attitude 5
    • Tough steak 5
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I just took my family out to texas roadhouse tonight on 75th in Phoenix, AZ and it was definately not worth the money i spent. The waiter was great however, i immediately noticed a soured smell the minute i walked in as if a dirty mop was used to clean. My daughters knife had stuck on food and had to ask for another . I also used the restroom and the place was filthy, the floors were sticky, paper towels everywhere and the garbage was... Read more

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Wife and I went to Road House in Erie Pa. Wife talked me into ordering one of the special steaks in the case. It was a NY strip long and narrow rounded at the ends. When they brought my meal I had a 4" square steak, I know steaks change some when you cook them, but they do not change that much. I did not get the more expensive steak I picked from the case. I was Pissed to say the least. I ate the steak brought to me, for my wife's sake. I will... Read more

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had dinner yesterday(receipt attaced): waiting area receptionist tried to wave us away by telling us but u have a long *** ahead; do you till want to wait? I said yes then she said then wait. She did not take my name nor gave me the vibrating machine so that I can wait as if she is disappointing me to go away (rejecting business). then I decided to go bk to her as I saw people waiting having the machine in their hands while waiting. I asked why... Read more

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Had a bad dinner.The steak was bloody and my mushrooms were burnt and service was terriable.

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Service was awful tables never was cleared food took so long the party never was able to eat in restaurant we all took out carry out PISSED

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Went in to the Texas Roadhouse in Joplin mo on a Saturday evening around 7pm for a family dinner, shortly after being seated a group of 10 younger guys who could obliviously been drinking a lot was seated next to us & immediately ordered a round of tequila & a round of largest beers! They then proceeded to talk very loudly about whores & *** & things they had done w/women or wanting to do. Our waitress came along at this time to take our order... Read more

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Longview Tx store bad service. Musicc very loud, 6 people eating and we requested 4 times to have it turned down. One couple 93 yrs old! Waitress could not hear us and we could not hear her. We all were yelling orders over and over. No manager came to our table. Food tough not a good e peroece for guest out of town we took there. Spent 100.00 for b ad service and food. We are old not ***. Read more

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Lake jackson. Superbad service not happy we go there after work to eat dinner but this is ridiculous.lots got to change for me to go back

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Bad bad bad bad Service never going back..

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The steak was ok, butmusic was loud and annoying, the wrong beer was poured and the waitress argued with us. We had to insist three times before prooving her wrong.

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