Texas Roadhouse Complaints and Reviews

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Texas Roadhouse
Main address: 6040 Dutchman’s Lane 40205 Louisville KY
1 (800) TEX ROAD, ,
  • 36+1 mobile complaints
  • $591 claimed losses
  • $16 average
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  • Jun 30
  • Cafes and Restaurants
  • Houston, Texas
  • Bad Service
  • 11

I just went to the Harvey La location by my self, just wanted to enjoy a nice steak, when I arrived the host ( male ) told me I got wait because they don't take one person table in the moment I was needing to wait. It's Monday at 5pm and the restaurant was slow with a lot of tables open and a lot of servers hanging in the front counter . If it was busy I was understanding but when the... Read more

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  • Jun 23
  • Cafes and Restaurants
  • Brinkley, Arkansas
  • Bad Customer Service
  • 1
  • 12

On Sunday, June 22 at approximately 2:00 pm myself and about 12 family members went to eat at the newly opened restaurant in Houma, La. We were given a pager and told that it would take about 45 minutes to seat us. However, it was an hour and 15 mins and we were never seated. I asked the hostess if she could accommodate us another way by maybe seating some at a booth and some at tables. She said... Read more

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  • Jun 05
  • Cafes and Restaurants
  • Tampa, Florida
  • Dining Experience
  • 4
  • 27

Brooksville, FL location: Wacky Weds Special my girlfriend & I had dinner ordering similar items. We had the 12oz. Sirloin Steak w/ three shrimp each & two side dishes. I had ordered a Yuengling draft beer, girlfriend ordered a Cherry Coke. Waitress asked if she'd like Grenadine in the Coke and she said yes. We were charged .50 for the grenadine yet the added cost was never mentioned... Read more

Was this review helpful? 0 1

Waitress put a tip in for herself after i tipped in cash i call corporate and they said they would take care of it so we will see butthe manager of the store on powers in colorado acted as if it was no big deal and said this happens a lot whitch i feel it is very wron Add comment

  • May 25
  • Cafes and Restaurants
  • Grand Rapids, Michigan
  • Poor Service
  • 3
  • 29

Megan did a fabulous job as a waitress. However the steak was not cooked as requested for either myself or my friend. Megan immediately brought the steaks back to have it cooked over. After our request to have it cooked again we waited another 30 minutes before we received our steaks When I spoke to the manager Tasha - she only made excuses as to why it took so long - never did she consider... Read more

Was this review helpful? 0 3

  • May 20
  • Cafes and Restaurants
  • Raleigh, North Carolina
  • Management
  • 21

May 18th in the afternoon my family and I ate at Texas Roadhouse wake forest , NC. The food was great, but what was disturbing was what we witnessed at the entrance way. A women was screaming at the host stand waving her arms, making a real scene. It was disturbing, especially to my daughter. Later to find out the same women checked on us to see how our food was, it turned out to be the manager.... Read more

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  • May 20
  • Cafes and Restaurants
  • Crystal Lake, Illinois
  • Food Poisoning
  • 2
  • 24

Where: Texas Roadhouse Location: Crystal Lake, IL Symptoms: Diarrhea, Nausea Details: My husband and I took our kids out to dinner. Shortly after leaving I began to feel very uncomfortable and ill. I had to have my husband drop me off at a restroom where I had big time tummy troubles. While in the restroom my husband sent me a text message letting me know he too needed to use the restroom. We had... Read more

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  • Mar 23
  • Cafes and Restaurants
  • Boise, Idaho
  • Limited Menu
  • 4
  • 48

Just today me, my husband and Brother-in-laws went to Texas Roadhouse in meridian for lunch. I am a vegetarian so I knew I was going to have a limited menu. I asked our server which didn't give her name and took about 10 minutes after we sat to attend us, if their chili had meat in it since it was under their "veggie" items. She told me no. So I went with that, after my first *** I knew I it... Read more

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  • Mar 11
  • Cafes and Restaurants
  • Plymouth Meeting, Pennsylvania
  • Ex Employee Experience
  • 3
  • 51

I went into work today after yesterdays shift..the manager have been having a bad day for a couple days and taking it out on employees..so i sat down and told me they had to let me go because the dressing wasnt made right when i didnt make the dressing they used..they show favortism and its clear as day..i know how to make the dressing and all..they will also only hire whites to work in the front... Read more

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  • Feb 19
  • Ex Employees
  • North Providence, Rhode Island
  • Poor Management
  • 1
  • 47

I had the worst management in the entire world! My main manager was a two faced ***. They definitely have their favorites. They move people up not based on seniority or skill, but by favoritism. Not to mention behind the scenes! The silverware is gross, it can go on the floor and they will just pick it up and roll it again! People who work open to close as hosts or bus boys should be able to have... Read more

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